Security | RomoDoc

Security at RomoDoc™, LLC

At RomoDoc™, LLC, we prioritize the security and privacy of your personal information. Our dedicated security team implements a comprehensive set of measures to protect your data from unauthorized access, use, or disclosure.

Security Measures

Data Encryption
All sensitive information transmitted between your browser and our servers is protected using 256-bit SSL/TLS encryption, the industry standard for secure online communications. This ensures that your data remains confidential and secure during transit.
Secure Payment Processing
We partner with trusted, PCI-DSS compliant payment gateways to handle all financial transactions. Your payment details are never stored on our servers, reducing the risk of exposure.
Account Security
Your login credentials are stored using advanced password hashing techniques to keep them secure. We also offer two-factor authentication (2FA) for an additional layer of protection and actively monitor for suspicious activity on your account.
Data Storage and Backups
Your data is stored on secure servers with strict access controls. We maintain regular backups to protect against data loss and ensure continuity in the event of an unforeseen incident.
Third-Party Services
We carefully select third-party service providers to support our operations and require them to adhere to our high standards for data security and privacy.
Regular Security AuditsOur systems undergo frequent security audits, including penetration testing and vulnerability assessments, conducted by independent experts to keep our defenses robust and up to date.

For a detailed explanation of how we collect, use, and protect your personal data, please review our Privacy Policy.

Compliance and Certifications

We adhere to industry best practices and comply with relevant security standards, including PCI-DSS and HIPAA. This ensures that our security measures align with recognized benchmarks for telehealth platforms.

Incident Response

In the unlikely event of a security breach, we have a robust incident response plan in place. This includes promptly notifying affected users, taking immediate steps to mitigate the impact, and collaborating with authorities as necessary.

User Responsibilities

While we take extensive measures to secure your data, security is a shared responsibility. We encourage you to use strong, unique passwords and keep your account information confidential to further protect your account.

If you have any security-related concerns or questions, please reach out to our security team at security@romodoc.com. We’re here to assist you.